HorizonAssist operates as a life assistance service, complementing but never replacing the duties of health professionals. We provide personalized care and companionship, supported by an established network of medical collaborators when specialized intervention is required.

HorizonAssist – Medical Practice Concierge Services

With over 20 years of experience as a practice manager, HorizonAssist brings extensive knowledge of how a medical practice should operate—360 degrees, A to Z. Our goal is simple: to let you focus on what you trained for—patient care—while we handle the administration, systems, and operational details.

Telephone systems – installation, management, and optimization for seamless patient communication

Set-up of medical programs – tailored software solutions to streamline practice operations

Medical Practice concierge services – comprehensive support for every aspect of practice management

BHF and IPA registrations – ensuring compliance and smooth onboarding

Contract negotiations with medical aid networks – improving financial sustainability and long-term growth

Staffing solutions – temporary or permanent, from front desk support to full-practice operational expertise

Remote assistance – chronic and PMB registrations, claim queries, and other administrative needs

You heal. We handle.

Medical Biling Cycle

1. General practitioners
2. Dentists
3. Audiology
4. Physiotherapy

At HorizonAssist, we know that billing is the lifeline of your practice—the bridge between excellent care and sustainable operations. After consulting with your patients, it’s essential that billing is done promptly and professionally to ensure smooth cash flow and timely medical aid payments.

We believe billing should be more than a transaction—it should be a transparent, respectful process that benefits both the patient and the healthcare professional.

What We Offer

Tailor-made billing solutions that suit your practice’s rhythm and needs

Debtors and creditors management with clarity and care

Claims processing and follow-up to reduce delays and errors

Remote or on-site support for chronic and PMB registrations, queries, and admin tasks

 

Whether you’re just starting out or refining your systems, HorizonAssist is here to help you build a practice that’s financially sound, ethically grounded, and beautifully run.

You heal. We handle.